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Shipping & Delivery

Shipping & Delivery

Delivery Information

At WestWoodFurnitureUK, we aim to provide a transparent and seamless delivery process. Please review the details below to understand how we deliver your furniture.

Delivery Timeframes

  • Most Areas: We strive to deliver your order within 2 working days from the date of purchase.
  • Certain Postcodes: For specific locations, delivery may take up to 4 working days due to logistical constraints.
  • Delivery times are estimated and may be subject to delays beyond our control.
  • To confirm the delivery timeframe for your postcode, feel free to contact us before placing your order.

Free Ground Floor Delivery

  • We offer free standard delivery to ground floors in all serviced areas.
  • If delivery to an upper floor is required, please inform us in advance so we can discuss the best possible arrangements.
  • Additional delivery charges may apply for special access requirements.

Track Your Order To check the status of your delivery:

  • Contact our Live Support Team on the website.
  • Or, send us a message via WhatsApp at +44 7414 646401.
  • Our team will assist you promptly with updates on your order.

Delivery Process

  • Once your order is dispatched, you will receive a confirmation message with the delivery details.
  • On the day of delivery, our team will contact you with an estimated time of arrival.
  • If you are unavailable at the scheduled time, please inform us at least 24 hours in advance to reschedule.

Additional Notes

  • Please ensure someone is available to receive the delivery.
  • Free delivery applies to ground floors only. For deliveries involving stairs, restricted access, or additional requirements, please contact us in advance.
  • For areas with delivery constraints or remote locations, the delivery timeframe may vary.
  • We are not responsible for delays caused by unforeseen circumstances such as adverse weather or carrier disruptions.

We’re committed to ensuring your furniture reaches you safely and efficiently. If you have any further questions, feel free to reach out to us via Live Chat or WhatsApp.